Reasons Why You Might Need to Contact Ang Mo Kio Town Council
Finding the correct contact information is crucial, whether you’re a resident seeking assistance or a business owner looking to connect. This article provides an extensive guide to Ang Mo Kio Town Council’s contact details.
Table 1: Contact Information for Ang Mo Kio Town Council
| Contact Method | Number/Details |
|---|---|
| Telephone | 1800-2255588 |
| [email protected] | |
| Website | www.angmokiotown.org.sg |
| Address | 5 Ang Mo Kio Avenue 9, #01-01, Ang Mo Kio Town Council Building, Singapore 569918 |
Key Points to Remember:
- The telephone number provided (1800-2255588) is a toll-free hotline.
- Residents can also reach the council’s Customer Service Officers via email or the official website’s online chat feature.
- The council’s office is open from 8:30 am to 5:30 pm on weekdays and 8:30 am to 12:30 pm on Saturdays.
- For urgent matters outside of these hours, residents can contact the 24/7 Emergency Hotline at 1800-CALLNEA (1800-2255632).
Frequently Asked Questions (FAQs)
Q: What types of services does Ang Mo Kio Town Council provide?
A: Ang Mo Kio Town Council offers a wide range of services, including:
- Municipal services (e.g., refuse collection, pest control)
- Town management services (e.g., lift maintenance, landscaping)
- Community and social services (e.g., senior activity centers, childcare)
Q: How do I report a problem in my neighborhood?
A: Residents can report problems or request assistance through various channels, such as:
- Calling the hotline (1800-2255588)
- Using the My AMK mobile app
- Emailing [email protected]
- Contacting their respective Residents’ Committee (RC)
Q: What are the operating hours of Ang Mo Kio Town Council?
A: The council’s office is open from 8:30 am to 5:30 pm on weekdays and 8:30 am to 12:30 pm on Saturdays.
Additional Information and Resources
Table 2: Useful Links and Resources for Ang Mo Kio Town Council
| Link/Resource | Details |
|---|---|
| Official Website | www.angmokiotown.org.sg |
| My AMK Mobile App | Available on Google Play and Apple App Store |
| Town Council Management System (TCMS) | Online portal for residents to access information and submit requests |
| Residents’ Committees (RCs) | Local representatives responsible for community engagement and feedback |
Statistics and Trends
According to the latest available data from the Ministry of National Development, Ang Mo Kio Town Council serves a population of over 200,000 residents. The council manages over 40,000 units of public housing and provides a range of essential services to the community.
Table 3: Service Performance Indicators for Ang Mo Kio Town Council
| Indicator | Performance |
|---|---|
| Refuse collection efficiency | 99.9% |
| Lift breakdown repair time | Less than 6 hours |
| Pest control satisfaction rate | 95% |
These figures demonstrate the council’s commitment to providing high-quality services to its residents.
Strategies for Effective Communication
Effective communication is key to ensuring that residents’ needs are met. Ang Mo Kio Town Council employs a multi-channel approach to communication, utilizing both traditional and digital platforms.
Table 4: Communication Channels Used by Ang Mo Kio Town Council
| Channel | Benefits |
|---|---|
| Telephone hotline | Immediate assistance and response |
| Detailed queries and documentation | |
| Website and online chat | Access to information and convenient support |
| My AMK mobile app | Real-time updates and service requests |
| Social media | Community engagement and announcements |
By diversifying its communication channels, the council ensures that residents have multiple ways to reach out and receive support.
Conclusion
This comprehensive guide provides all the essential contact information and resources for Ang Mo Kio Town Council. By utilizing the provided contact channels and following the effective communication strategies outlined in this article, residents can effectively engage with the council and access the services they need.
