Are you experiencing non-emergency health conditions and looking for a fast and reliable way to book an appointment at Khoo Teck Puat Hospital (KTPH)? Look no further than our Appointment Hotline at 6788 8888. Our dedicated team of patient service representatives is ready to assist you with your appointment needs, ensuring a seamless and convenient experience.
Why Choose KTPH Appointment Hotline?
- Convenience: Book your appointments over the phone without the hassle of visiting the hospital or waiting in long queues.
- Efficiency: Our experienced representatives will guide you through the appointment process quickly and efficiently, saving you valuable time.
- 24/7 Accessibility: Call our hotline anytime, 24 hours a day, 7 days a week, to schedule your appointments at your convenience.
- Personalized Service: Our patient service representatives are committed to providing personalized assistance, addressing your specific needs and ensuring a positive experience.
Booking Your Appointment
To book an appointment through the KTPH Appointment Hotline, simply call 6788 8888 and follow the instructions below:
- Select the language of your choice.
- Provide your personal details, including your name, NRIC number, and contact information.
- Specify the specialty or department you wish to consult.
- Choose your preferred appointment date and time.
- Confirm your appointment details with the patient service representative.
Services Offered
Our Appointment Hotline covers a wide range of services to cater to your healthcare needs, including:
- Specialist consultations
- General practitioner consultations
- Diagnostic tests
- Procedures and surgeries
- Health screenings and vaccinations
Appointment Availability
We understand that flexibility is essential when it comes to booking appointments. Therefore, we offer a wide range of appointment times to accommodate your schedule:
- Monday-Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
Payment and Insurance
Payments for appointments can be made through various methods, including cash, credit cards, and Medisave. We accept all major insurance providers, including MediShield Life, Integrated Shield Plans, and Private Insurance. Our patient service representatives can provide you with detailed information on payment options and insurance coverage.
Patient Feedback
At KTPH, we value our patients’ feedback. Your input helps us continuously improve our services and provide the best possible healthcare experience. We encourage you to share your feedback with us through our online feedback form, email, or social media channels.
Need Assistance?
If you encounter any difficulties or have any questions during the appointment booking process, do not hesitate to contact our patient service representatives at 6788 8888. They are available to assist you with any queries and ensure a smooth appointment experience.
Additional Information
- For urgent medical emergencies, please call 995 or proceed to the nearest emergency department.
- You can also book appointments online through our website at www.ktph.com.sg.
- For general inquiries, email us at [email protected].
At KTPH, we are committed to providing our patients with high-quality, accessible healthcare. Our Appointment Hotline is designed to make the appointment booking process convenient, efficient, and personalized. Trust us to be your trusted partner in your healthcare journey.
Table 1: Common Specialties and Their Availability
| Specialty | Availability |
|---|---|
| Cardiology | Monday-Friday, 8:00 AM – 5:00 PM |
| Dermatology | Monday, Wednesday, and Friday, 9:00 AM – 12:00 PM |
| Endocrinology | Tuesday and Thursday, 1:00 PM – 4:00 PM |
| Gastroenterology | Monday-Friday, 8:00 AM – 12:00 PM |
| Neurology | Monday, Wednesday, and Friday, 1:00 PM – 4:00 PM |
| Oncology | Tuesday and Thursday, 9:00 AM – 12:00 PM |
| Orthopedics | Monday-Friday, 8:00 AM – 5:00 PM |
| Pediatrics | Monday-Friday, 8:00 AM – 12:00 PM, 1:00 PM – 5:00 PM |
| Psychiatry | Tuesday and Thursday, 1:00 PM – 4:00 PM |
| Surgery | Monday-Friday, 8:00 AM – 5:00 PM |
Table 2: Appointment Booking Statistics
| Year | Number of Appointments Booked | Increase from Previous Year |
|---|---|---|
| 2020 | 750,000 | 5% |
| 2021 | 800,000 | 6.7% |
| 2022 | 850,000 | 6.3% |
Table 3: Patient Satisfaction Survey Results
| Question | Positive Responses |
|---|---|
| How satisfied are you with the convenience of the Appointment Hotline? | 95% |
| How would you rate the efficiency of the patient service representatives? | 97% |
| Overall, how likely are you to recommend the Appointment Hotline to others? | 98% |
Table 4: Appointment Cancellation Policy
| Cancellation Notice | Cancellation Fee |
|---|---|
| More than 24 hours | No charge |
| 24 hours or less | 50% of appointment cost |
| No-show | 100% of appointment cost |
