Introduction
Jurong Town Council (JTC) Bukit Batok Office serves as a vital hub for residents seeking assistance and information regarding local matters. This article provides a comprehensive overview of the office’s services, contact details, and the benefits it offers to the community.
Services Provided
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Estate Management:
– Maintenance of common areas, such as void decks, playgrounds, and footpaths
– Cleaning and pest control
– Grass cutting and landscaping -
Community Development:
– Organizing community events and programs
– Providing grants and financial assistance to residents
– Promoting social cohesion and outreach -
Customer Service:
– Handling inquiries and requests from residents
– Processing feedback and resolving complaints
– Coordinating home visits and inspections
Contact Details
Jurong Town Council Bukit Batok Office
Address: Blk 653 Bukit Batok Central, #01-21, Singapore 650653
Telephone: +65 6560 0650
Email: [email protected]
Website: https://www.jurongtowncouncil.org.sg/bukit-batok-office/
Benefits of Using the Office
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Convenience and Accessibility: Residents can easily access the office for assistance, reducing the need for travel to the main JTC headquarters.
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Personalized Service: The office provides dedicated support staff who can address specific concerns and provide individualized guidance.
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Community Engagement: The office serves as a platform for residents to connect with their community and participate in local initiatives.
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Enhanced Communication: The office facilitates effective communication between residents and the Town Council, ensuring timely responses to inquiries and updates.
Why Matters
The Jurong Town Council Bukit Batok Office plays a crucial role in maintaining the well-being of the community. It provides essential services, fosters a sense of belonging, and empowers residents to actively participate in the management of their neighborhood.
How Benefits
Residents benefit from the office in the following ways:
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Improved Living Conditions: Regular maintenance and cleaning ensure a clean and comfortable living environment.
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Enhanced Community Spirit: Community events and programs promote social interaction and build a sense of unity.
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Access to Support and Resources: Residents can access financial assistance, home visits, and other services to address their needs.
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Increased Civic Engagement: The office provides opportunities for residents to engage with local authorities and contribute to community development.
Tips and Tricks
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Schedule an Appointment: To avoid long wait times, it’s recommended to schedule an appointment in advance by calling or emailing the office.
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Bring Supporting Documents: When requesting assistance or filing a complaint, bring relevant documents such as invoices or photos to support your claim.
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Provide Clear Details: Explain your Anliegen in a clear and concise manner to ensure that your request is understood accurately.
Frequently Asked Questions (FAQs)
1. What are the office hours?
Monday to Friday, 8:00 AM to 5:00 PM
2. Is there a parking lot available?
Yes, there is a limited number of parking spaces available in front of the office.
3. How can I report an emergency?
For urgent matters, call the emergency hotline at +65 6560 0650.
4. How do I request a home visit?
Contact the office by phone or email to request a home visit for assistance with estate management issues.
5. How can I apply for financial assistance?
The office provides grants and financial assistance to eligible residents. Contact the office for more information.
6. What community events are organized by the office?
The office organizes various community events throughout the year, including festivals, workshops, and clean-up drives.
7. How can I volunteer with the office?
The office welcomes volunteers to assist with community initiatives. Contact the office to inquire about volunteer opportunities.
8. How can I file a complaint or feedback?
Contact the office by phone, email, or visit in person to file a complaint or provide feedback.