## Step 1: Call Your Dedicated Voicemail Number
Dial 9000 from your Starhub mobile device to access your voicemail.
## Step 2: Set a Password
- Follow the automated instructions to speak your desired password twice.
- Ensure your password is memorable but secure (e.g., not your birthdate).
## Step 3: Record Your Greeting
- Press 1 to record a custom greeting.
- Speak clearly and concisely, informing callers how they can leave a message.
- Press # to finalize your recording.
## Step 4: Configure Voicemail Settings
- Press 2 to access voicemail settings.
- Here, you can adjust options such as:
- Number of rings before voicemail is activated
- Call screening (e.g., blocking unknown callers)
- Voicemail storage capacity
## Step 5: Check Your Voicemails
- Call 9000 from any phone.
- Enter your password and follow the instructions to listen to your voicemails.
## Common Mistakes to Avoid
- Choosing a weak password: Your password should not be easily guessed or cracked.
- Recording a lengthy greeting: Keep your greeting brief and informative.
- Forgetting your password: Note down your password somewhere secure for future reference.
- Storing too many voicemails: Regularly delete old voicemails to prevent storage issues.
## Why Voicemail Matters
- Convenience: Voicemail allows callers to leave messages even when you’re unavailable.
- Professionalism: It presents a professional image and ensures important calls are not missed.
- Flexibility: Voicemail can be accessed from any device with an internet connection.
## Benefits of Using Voicemail
- Missed Call Management: Effectively handle missed calls by having callers leave voicemails.
- Enhanced Customer Service: Provide a more responsive and convenient experience for your callers.
- Time-Saving: Avoid the inconvenience of constantly checking your phone for missed calls.
- Increased Productivity: Focus on important tasks without interruptions from incoming calls.
Advanced Voicemail Features
- Visual Voicemail: View and manage your voicemails in a graphical interface (available via the Starhub app).
- Transcription: Automatically transcribe voicemails into text messages (available as a paid add-on).
- Call Screening: Filter incoming calls and send unknown callers directly to voicemail.
- Personalized Greetings: Create customized greetings for different callers or groups.
Tables for Reference
Table 1: Voicemail Storage Capacity
| Storage | Cost |
|---|---|
| 200 messages | Free |
| 500 messages | S$2.00/month |
| 1000 messages | S$4.00/month |
Table 2: Voicemail Password Requirements
| Length | Allowed Characters |
|---|---|
| 4-8 digits | 0-9 |
Table 3: Voicemail Greeting Duration
| Duration | Cost |
|---|---|
| 15 seconds | Free |
| 30 seconds | S$1.00/month |
| 60 seconds | S$2.00/month |
Table 4: Voicemail Subscription Options
| Subscription | Cost |
|---|---|
| Standard Voicemail | Free |
| Visual Voicemail | S$2.00/month |
| Visual Voicemail Plus (with Transcription) | S$4.00/month |
