As one of the largest telecommunication companies in Singapore, Singtel boasts an impressive 4.1 million mobile subscribers as of 2022. With such a vast customer base, it’s inevitable that some users may forget their mobile numbers from time to time. Whether you’re a seasoned Singtel user or a recent subscriber, this comprehensive guide will provide you with three foolproof methods to retrieve your Singtel mobile number in just a few simple steps.
Method 1: Using the Dial Pad
1. Open the Dial Pad
Navigate to your phone’s dialer app, which is typically represented by a green or blue phone icon.
2. Enter *#129#
Without pressing the call button, simply enter the code *#129# into the dial pad.
3. Press Call
Once you enter the code, press the call button to initiate the process.
4. Retrieve Your Mobile Number
Within seconds, a pop-up message will appear on your screen, displaying your Singtel mobile number.
Method 2: Through the My Singtel App
1. Download and Install the My Singtel App
The My Singtel app is available for both Android and iOS devices. Download and install the app from the Google Play Store or the Apple App Store.
2. Log In to Your Account
Once the app is installed, open it and log in using your Singtel mobile number or SingPass credentials.
3. View Your Mobile Number
Your Singtel mobile number will be prominently displayed on the home screen of the app.
Method 3: Contacting Singtel Customer Service
1. Dial 1688
If you’re unable to use the previous methods, you can contact Singtel’s customer service hotline by dialing 1688 from your Singtel mobile number.
2. Speak to a Customer Service Representative
Follow the automated prompts to speak to a customer service representative.
3. Provide Your Identity
You will be asked to provide some personal information to verify your identity. This may include your Singtel account number, NRIC, or SingPass credentials.
4. Retrieve Your Mobile Number
The customer service representative will then provide you with your Singtel mobile number.
Additional Tips
- If you have multiple Singtel mobile numbers, you can use the dialer code *#129# to cycle through them.
- You can save your Singtel mobile number as a contact in your phone’s address book for easy reference.
- If you encounter any difficulties retrieving your mobile number using the methods described above, you can reach out to Singtel’s customer service for assistance.
Conclusion
Whether you’re setting up a new device, signing up for a Singtel service, or simply need to verify your account, knowing how to check your Singtel mobile number is essential. By following the simple steps outlined in this guide, you can effortlessly retrieve your mobile number in a matter of seconds.
