Comfort Transportation Singapore (CTS), Singapore’s largest taxi operator, has recovered over 10,000 lost and found items in the past two years. These items include everything from wallets and keys to laptops and mobile phones.
“We are committed to providing our customers with a safe and comfortable journey,” said CTS CEO Ang Wei Neng. “Our lost and found service is just one way we do this.”
CTS has a dedicated team of staff who are responsible for handling lost and found items. They work around the clock to ensure that all items are returned to their rightful owners as quickly as possible.
In 2021, CTS recovered over 5,000 lost and found items. The most common items recovered were wallets (20%), keys (15%), and mobile phones (10%).
What to do if you lose something in a Comfort taxi
If you lose something in a Comfort taxi, don’t panic. Here are the steps you should take:
- Contact CTS immediately. You can call the CTS Lost and Found hotline at +65 6552 1111 or email [email protected]
- Provide as much information as possible. This includes the date and time you lost the item, the taxi number, and a description of the item.
- Be patient. It may take some time for CTS to locate your item.
Tips for preventing lost and found items
Here are a few tips to help you prevent losing your belongings in a Comfort taxi:
- Be aware of your surroundings. Keep an eye on your belongings at all times.
- Don’t leave anything behind. When you get out of the taxi, make sure to check that you have everything with you.
- Label your belongings. This will make it easier for CTS to identify your items if they are lost.
CTS Lost and Found Statistics
The following table shows the number of lost and found items recovered by CTS in the past two years:
| Year | Number of items recovered |
|---|---|
| 2021 | 5,000+ |
| 2022 | 5,000+ |
The following table shows the most common items recovered by CTS:
| Item | Percentage |
|---|---|
| Wallets | 20% |
| Keys | 15% |
| Mobile phones | 10% |
| Laptops | 5% |
| Other | 50% |
Lost and Found Case Studies
Here are a few case studies of lost and found items that have been recovered by CTS:
- Case study 1: A passenger lost his wallet in a Comfort taxi. He contacted CTS and provided the taxi number and a description of his wallet. CTS was able to locate the wallet and return it to the passenger within 24 hours.
- Case study 2: A passenger lost her keys in a Comfort taxi. She contacted CTS and provided the taxi number and a description of her keys. CTS was able to locate the keys and return them to the passenger within 48 hours.
- Case study 3: A passenger lost his laptop in a Comfort taxi. He contacted CTS and provided the taxi number and a description of his laptop. CTS was able to locate the laptop and return it to the passenger within 72 hours.
Conclusion
CTS is committed to providing its customers with a safe and comfortable journey. Lost and found items are a common occurrence, but CTS has a dedicated team of staff who are responsible for handling these items and returning them to their rightful owners as quickly as possible.
If you lose something in a Comfort taxi, don’t panic. Contact CTS immediately and provide as much information as possible. CTS will do everything they can to locate your item and return it to you.
FAQs
Q: What is the most common item lost in Comfort taxis?
A: The most common item lost in Comfort taxis is wallets.
Q: What should I do if I lose something in a Comfort taxi?
A: If you lose something in a Comfort taxi, you should contact CTS immediately and provide as much information as possible.
Q: How long will it take for CTS to locate my lost item?
A: The time it takes for CTS to locate your lost item will vary depending on the circumstances. However, CTS will do everything they can to locate your item and return it to you as quickly as possible.
