Introduction
Life insurance provides financial protection for your loved ones in the unfortunate event of your passing. Understanding the claim process is crucial to ensure a smooth and timely settlement. This guide will walk you through the detailed steps on how to file a claim with Great Eastern Life Insurance, including a downloadable claim form.
Step-by-Step Approach
1. Notify Great Eastern
Upon the insured’s passing, promptly notify Great Eastern Life Insurance within 14 days to initiate the claim process. Contact their hotline at 6788 3333 or email [email protected].
2. Gather Required Documents
Prepare the following documents before filing a claim:
- Original death certificate
- Certified true copy of the insured’s NRIC or passport
- Great Eastern policy details (policy number, sum insured)
- Bank account details for claim settlement
3. Download and Complete Claim Form
Visit Great Eastern Life Insurance’s website to download the appropriate claim form. Fill out the form accurately and provide all necessary information, including:
- Personal details of the deceased and the beneficiary
- Policy details
- Cause of death
- Claim amount
4. Submit Claim Form
Submit the completed claim form and supporting documents to Great Eastern Life Insurance via:
- Mail: Great Eastern Life Assurance (Singapore) Limited, 1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048650
- Email: [email protected]
- In person: Visit any Great Eastern Life Insurance branch
5. Prepare for Assessment
Great Eastern Life Insurance will assess your claim and may request additional documents or information if necessary. Cooperate fully to facilitate the process.
Tips for a Swift Claim Process
- Notify Great Eastern promptly and provide all required documents to avoid delays.
- Keep copies of all documents submitted for your records.
- Be honest and accurate in providing information.
- Maintain open communication with Great Eastern throughout the claim process.
Benefits of Filing a Claim with Great Eastern
- Financial support for your loved ones in times of need.
- Quick and hassle-free claim process.
- Transparent and fair assessment.
- Peace of mind knowing that your family is protected.
FAQs about Great Eastern Life Insurance Claims
Q: What is the time limit for filing a claim?
A: Generally, claims should be submitted within 14 days after the insured’s passing.
Q: What happens if I lose my original death certificate?
A: You can request a certified true copy from the Registrar of Births and Deaths.
Q: Can I submit my claim online?
A: Currently, Great Eastern does not offer online claim submission.
Q: Who can help me with the claim process?
A: You can consult with a Great Eastern Life Insurance agent or contact their customer service hotline for assistance.
Conclusion
Filing a claim with Great Eastern Life Insurance is essential to ensure your loved ones’ financial security. By following the steps outlined above and adhering to the tips provided, you can expedite the claim process and receive timely settlement. Great Eastern’s commitment to providing a compassionate and streamlined experience will give you peace of mind during this challenging time.
Table 1: Great Eastern Life Insurance Claim Statistics
Year | Number of Claims Received | Total Claim Amount Paid |
---|---|---|
2021 | 16,345 | $1.2 billion |
2020 | 14,892 | $1.1 billion |
2019 | 13,678 | $1.0 billion |
Table 2: Types of Great Eastern Life Insurance Claims
Type of Claim | Description |
---|---|
Death Claim | Benefit paid upon the insured’s passing. |
Critical Illness Claim | Benefit paid upon diagnosis of a covered critical illness. |
Disability Claim | Benefit paid if the insured becomes disabled and unable to work. |
Term Life Claim | Benefit paid if the insured passes away within the specified policy term. |
Table 3: Pros and Cons of Filing a Great Eastern Life Insurance Claim
Pros:
- Financial support during a difficult time.
- Quick and efficient claim process.
- Transparent and fair assessment.
Cons:
- May require extensive documentation.
- Waiting period before receiving funds.
- Potential for disputes or delays.
Table 4: Key Contacts for Great Eastern Life Insurance Claims
Contact Method | Information |
---|---|
Hotline | 6788 3333 |
[email protected] | |
Address | 1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048650 |