Introduction
If you’re wondering how to close your DBS Multiplier account online, you’re in the right place. In this comprehensive guide, we’ll walk you through the step-by-step process, making it quick and easy for you to close your account.
Step 1: Gather Necessary Information
Before you begin the online account closure process, gather the following information:
- DBS Multiplier account number
- Date of birth
- Reason for closure
- Alternate bank account details (if you wish to transfer funds)
Step 2: Log In to DBS Digital Banking
- Visit the DBS Digital Banking website and log in to your account.
- Click on “Accounts” from the menu bar.
- Select your DBS Multiplier account from the list of accounts.
Step 3: Initiate Account Closure
- On the account details page, scroll down to the “Account Services” section.
- Click on “Close Account.”
- Follow the on-screen instructions to provide the required information.
Step 4: Confirm Closure Details
- Carefully review the account closure details to ensure they are correct.
- Select the reason for closure from the dropdown menu.
- If you wish to transfer funds, provide the alternate bank account details.
Step 5: Submit Closure Request
- Once you’re satisfied with the details, click on the “Submit” button.
- You’ll receive a confirmation message on the screen and an email to your registered address.
Step 6: Account Closure Confirmation
- Your account will be closed within 5 business days of submitting the closure request.
- You’ll receive a confirmation letter to your mailing address.
Additional Considerations
- If your account balance is not zero, you must transfer or withdraw the funds before closing the account.
- You can only close your DBS Multiplier account online if the account is not linked to any other products or services (e.g., loans, credit cards).
- If your account is linked to other products or services, you must contact DBS customer service to close the account.
FAQs
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How long does it take to close a DBS Multiplier account online?
– Account closure takes up to 5 business days. -
Can I close my DBS Multiplier account online if it has an outstanding loan?
– No, you must contact DBS customer service if your account is linked to a loan. -
What happens if I close my DBS Multiplier account while I have an outstanding credit card balance?
– Your credit card account will remain active, and you must continue to make payments until the balance is cleared. -
Is there a fee for closing a DBS Multiplier account online?
– No, there is no fee for closing a DBS Multiplier account. -
How can I get a confirmation of my account closure?
– You’ll receive a confirmation message on the screen and an email to your registered address, followed by a confirmation letter by mail. -
What if I have any questions about closing my DBS Multiplier account?
– Contact DBS customer service through their website, phone, or mobile app.
Conclusion
Closing your DBS Multiplier account online is a straightforward process that can be completed in just a few steps. By following this guide, you can easily close your account and move on with your financial journey. Remember to gather the necessary information, log in to DBS Digital Banking, and carefully review the closure details before submitting your request.
