How to Cancel True Fitness Membership Singapore in 10 Easy Steps
1. Contact True Fitness
- Call True Fitness customer service at +65 6557 2988.
- Email True Fitness at [email protected].
2. Provide Your Account Information
- True Fitness account number
- Full name
- Date of birth
- Membership type
- Last date of membership
3. Submit a Written Request
- You can also cancel your membership by submitting a written request to True Fitness. Include the following information:
- Your True Fitness account number
- Full name
- Date of birth
- Membership type
- Last date of membership
- Reason for canceling (optional)
Mail your request to:
True Fitness Asia Pte Ltd
11 Tanjong Katong Road
Singapore 437153
4. Wait for Confirmation
- True Fitness will process your cancellation request within 30 days.
- You will receive a confirmation email or letter once your membership has been canceled.
5. Return Your Keycard
- Once your membership has been canceled, you must return your keycard to the gym.
- You can return your keycard to the front desk or mail it to True Fitness.
6. Pay Any Outstanding Fees
- If you have any outstanding fees, you must pay them before your membership can be canceled.
- True Fitness will send you an invoice for any outstanding fees.
7. Cancel Your Automatic Payments
- If you have set up automatic payments for your membership, you must cancel them.
- You can cancel your automatic payments online or by calling your bank.
8. Contact Your Credit Card Company
- If you paid for your membership with a credit card, you can contact your credit card company to dispute the charges.
- Your credit card company may be able to help you get a refund for any unused membership fees.
9. Check Your Credit Report
- Once your membership has been canceled, check your credit report to ensure that the account has been closed.
- You can get a free copy of your credit report from the three major credit bureaus: Equifax, Experian, and TransUnion.
10. Get a New Membership
- If you decide to get a new membership at another gym, be sure to compare prices and amenities before choosing a gym.
- You can also read online reviews to see what other people have to say about different gyms.
Additional Tips
- It is important to cancel your membership in writing to avoid any confusion.
- Keep a copy of your cancellation request for your records.
- If you have any questions about canceling your membership, contact True Fitness customer service.
FAQs
Q: How much does it cost to cancel my True Fitness membership?
A: There is no cancellation fee for True Fitness memberships.
Q: How long does it take to cancel my True Fitness membership?
A: True Fitness will process your cancellation request within 30 days.
Q: What happens if I don’t return my keycard?
A: True Fitness may charge you a fee for a lost keycard.
Q: Can I get a refund for my unused membership fees?
A: True Fitness does not offer refunds for unused membership fees.
Conclusion
Canceling your True Fitness membership is a simple and straightforward process. By following the steps outlined in this article, you can cancel your membership quickly and easily.
