Convenience at Your Fingertips
Decathlon’s Holland Village outlet offers the ultimate click & collect experience, bringing a vast range of sporting goods to your doorstep. With over 5,000 products available, you can shop for everything from fitness equipment to outdoor gear without ever leaving the comfort of your home.
Exclusive Benefits
By opting for click & collect, you gain access to exclusive benefits that make your shopping experience even more rewarding:
- Free click & collect: Enjoy cost-free pickup at the Holland Village store, saving you on delivery fees.
- Fast and easy: Place your order online and collect it within 2 hours, ensuring speedy access to your desired gear.
- Convenient pickup times: Choose from flexible pickup times, including evenings and weekends, to fit your busy schedule.
- Secure and contactless: Your order will be ready for pickup at a dedicated locker, providing a safe and hygienic collection process.
How to Click & Collect
Ordering your sporting essentials online and collecting them at the Holland Village store is a breeze. Follow these simple steps:
- Visit the Decathlon website or app.
- Browse and add your desired products to your cart.
- Select “Click & Collect” as your shipping option and choose the Holland Village store.
- Enter your personal details and proceed to payment.
- Pay securely and receive a confirmation email with pickup details.
- Visit the store at your selected time and collect your order from the designated locker.
FAQs
1. Can I change my collection time after placing an order?
Yes, you can modify your collection time by contacting the store directly.
2. What are the store hours for click & collect?
The Holland Village store is open for click & collect from 10am to 9pm daily.
3. Can I collect my order on someone else’s behalf?
Yes, you can authorize someone else to collect your order by providing them with the order number and confirmation email.
4. What if I can’t collect my order on time?
Contact the store as soon as possible to arrange an alternative collection time or request a refund.
5. Can I return or exchange items purchased through click & collect?
Yes, you have the same return and exchange rights as customers who purchase in-store.
6. Can I try out products before purchasing them?
Unfortunately, trying on products before purchasing is not available for click & collect orders. However, you have 30 days to return or exchange your items.
Common Mistakes to Avoid
To ensure a seamless click & collect experience, avoid these common mistakes:
- Not checking store hours: Make sure to check the store’s click & collect hours before placing an order.
- Not bringing the correct ID: Present your government-issued ID or passport when collecting your order to prevent delays.
- Not notifying the store of changes: If you need to change your collection time or cancel your order, contact the store promptly to avoid any inconvenience.
- Not checking order contents: Inspect your order upon collection to verify that it contains all the items you purchased.
Tables
Table 1: Decathlon Holland Village Click & Collect Hours
| Day | Opening Hours |
|---|---|
| Monday | 10am – 9pm |
| Tuesday | 10am – 9pm |
| Wednesday | 10am – 9pm |
| Thursday | 10am – 9pm |
| Friday | 10am – 9pm |
| Saturday | 10am – 9pm |
| Sunday | 10am – 9pm |
Table 2: Product Categories Available for Click & Collect
| Category | Number of Products |
|---|---|
| Fitness Equipment | 1,000 |
| Sportswear | 1,500 |
| Outdoor Gear | 1,200 |
| Racquet Sports | 600 |
| Cycling | 400 |
| Team Sports | 300 |
Table 3: Click & Collect Benefits
| Feature | Benefit |
|---|---|
| Free pickup | Save on delivery fees |
| Fast and easy | Collect orders within 2 hours |
| Convenient pickup times | Flexible options to fit your schedule |
| Secure and contactless | Designated locker for safe collection |
Table 4: Common Mistakes to Avoid
| Mistake | Consequence | Solution |
|---|---|---|
| Not checking store hours | Frustration due to delayed collection | Check store hours before placing an order |
| Not bringing the correct ID | Delays in collecting the order | Bring government-issued ID or passport |
| Not notifying the store of changes | Inconvenience for both the customer and the store | Contact the store promptly to rectify |
| Not checking order contents | Potential for missing items | Inspect order upon collection |
