A Leader in the Cruise Industry
SATS Creuers Cruise Services Pte Ltd (SCCS) is a leading provider of cruise services in Asia. With over 20 years of experience in the industry, SCCS has established itself as a trusted partner to cruise lines, passengers, and travel agents alike.
The company offers a comprehensive range of services, including:
- Shore excursions
- Port agency services
- Passenger handling services
- Ship chandlery services
- Destination management services
SCCS operates in major cruise ports across Asia, including Singapore, Hong Kong, Bangkok, and Shanghai. The company has a team of over 1,000 experienced staff who are committed to providing exceptional service to its customers.
Passenger-Focused Services
SCCS recognizes the importance of providing passengers with a memorable and hassle-free experience. The company offers a wide range of services that are tailored to meet the needs of cruise passengers, including:
- Shore excursions designed to appeal to a variety of interests, from sightseeing to adventure activities
- Port agency services that ensure a smooth and efficient arrival and departure process
- Passenger handling services that provide assistance with everything from baggage handling to immigration clearance
- Ship chandlery services that provide a wide range of supplies for cruise ships
Commitment to Excellence
SCCS is committed to providing the highest quality of service to its customers. The company has implemented a comprehensive quality management system that meets the requirements of the ISO 9001:2015 standard.
SCCS has also received numerous awards for its outstanding service, including:
- The Singapore Tourism Board’s Outstanding Service Award
- The Singapore Cruise Centre’s Best Cruise Agency Award
- The World Travel Awards’ Asia’s Leading Cruise Agency Award
Innovation and Growth
SCCS is constantly innovating and developing new services to meet the evolving needs of its customers. In recent years, the company has launched a number of new initiatives, including:
- The development of a mobile app that allows passengers to book shore excursions and other services in advance
- The launch of a new loyalty program that rewards passengers for their repeat business
- The establishment of a new office in China to serve the growing Chinese cruise market
The Future of Cruise Travel
The cruise industry is expected to continue to grow in the coming years. According to the Cruise Lines International Association (CLIA), the number of cruise passengers worldwide is expected to reach 30 million by 2025.
SCCS is well-positioned to benefit from this growth. The company has a strong track record of success, a commitment to innovation, and a focus on providing exceptional service to its customers.
Tables
Table 1: SCCS Key Statistics
| Metric | Value |
|---|---|
| Number of cruise ports operated | 10 |
| Number of employees | 1,000+ |
| Number of passengers served annually | 1 million+ |
Table 2: SCCS Services
| Service | Description |
|---|---|
| Shore excursions | Designed to appeal to a variety of interests, from sightseeing to adventure activities |
| Port agency services | Ensure a smooth and efficient arrival and departure process |
| Passenger handling services | Provide assistance with everything from baggage handling to immigration clearance |
| Ship chandlery services | Provide a wide range of supplies for cruise ships |
| Destination management services | Provide a complete range of services for cruise lines and passengers, including shore excursions, transportation, and accommodation |
Table 3: SCCS Awards
| Award | Year |
|---|---|
| Singapore Tourism Board’s Outstanding Service Award | 2018 |
| Singapore Cruise Centre’s Best Cruise Agency Award | 2019 |
| World Travel Awards’ Asia’s Leading Cruise Agency Award | 2020 |
Table 4: Cruise Industry Forecast
| Metric | Value |
|---|---|
| Number of cruise passengers worldwide | 30 million+ |
| Year | 2025 |
